Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, control your access to and use of paintersspokanewa.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they describe important rights and obligations.
By visiting or using the Website, you accept these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without prior notice. Your continued use of the Website means you accept the revised Terms. The Website is designed for users in the United States and its territories. You state that you are legally able to agree to these Terms and that you meet these location requirements.
Our Privacy Policy explains how we collect, use, and share personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read and accepted the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent providers offering home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Provide home improvement or professional services ourselves.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm that providers comply with laws, rules, or licensing requirements.
- Employ or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to possible customer leads.
All use of the Website is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may handle your information as described in the Privacy Policy. You also give express permission for us and Third-Party Providers to contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is complete and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of these requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other organization, you confirm that you have authority to bind that entity.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. We reserve all rights not expressly granted to you.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in illegal conduct.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Misrepresent yourself or provide false information.
- Copy, frame, monitor, reproduce, or change content without permission.
- Attempt to reverse engineer the Website or bypass security protections.
We may suspend or end access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display that content.
You represent that:
- You own the content or have permission to share it.
- Your content does not break any law or violate anyone else's rights.
We may use feedback without charge or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for their content, policies, or actions. Their own terms govern your use of those sites.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes shown are for information only and are not binding. Any agreement for services is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you allow partner companies to contact you using automated technology, including phone or email. You do not have to agree to receive these communications in order to purchase services. See Section 2 for opt-out instructions.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is only between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions where permitted.
11. Intentional False Information
If you provide false contact details or a false address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All Website content, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions remain in effect after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not permit these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create legal liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes are handled through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be resolved on written submissions.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that cannot be arbitrated must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not liable for delays or failures caused by events beyond our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless law requires a different deadline.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the remaining provisions will stay in force.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Use of the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
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